Frequently Asked Questions
Question: What size is usable in your cabinet? What is usable space?
Answer: A 40U Rack has 70” of usable height.
Question: How much space is in 1U (Rack Unit)
Answer: 1U is 1.75”, (EIA standard RS-310. 40U = 70”, 45U = 78.75”, etc.
Question: How much weight will a Pantera carry?
Answer: Standard Pantera frame is designed to carry up to 2,000 lbs of static weight.
Question: How much weight will a standard shelf hold?
Answer: Our standard shelves are designed to hold 100 lbs, we also have a heavy duty version designed to hold 200 lbs.
Question: How do I determine how much cooling I need? What type of cooling?
Answer: The cooling requirments are dependent on the amount of internal heat load to be dissipated. Let our sales engineer help you decide on the following:
1. Venting (mesh or louvered ventilation)
2. Fans from 25 cfm fans to 800 cfm and greater.
3. Blowers and air conditioners.
Contact your Premier Sales Engineer (1-800-767-9378) for information.
Question: What is the difference between standard duty and heavy duty casters?
Answer: Standard duty is 270 lbs each, heavy duty is 800 lbs each.
Question: What size is the tapped holes on the mounting angles?
Answer: 10-32 tapped are standard, 12-24 and M6 are also available upon request.
Question: What is the lead time on our standard cabinets?
Answer: Standard lead time is 2-3 weeks at receipt of order (ARO)
Question: How can I get touch-up paint if my cabinet is scratched?
Answer: Contact Customer service (1-800-767-9378) at Premier with your request.
Question: What do I do if my cabinet gets damaged during shipping?
1. Keep your packaging when cabinet arrives, do not throw it away.
2. Contact Premier Customer Service (on our “Total Protection Plan” 1-800-767-9378)